Refund Policy
Effective Date: 07/05/2025
At Seeds of Learning, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help. Please review our refund policy below.
1. Returns & Exchanges
We do not offer returns or exchanges unless the product is faulty or incorrect. Please carefully review your order before completing your purchase.
2. Faulty or Incorrect Products
If you receive a faulty or incorrect item, please contact us immediately at info@seedsoflearning.com.au and provide:
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Your order number
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A description of the issue
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Photos of the faulty or incorrect product
We will review your request and, if the item is indeed faulty or incorrect, we will either offer a replacement or a full refund based on your preference.
3. Refund Process
Once your return request is approved, we will process the refund within 5-10 business days. Refunds will be issued to the original method of payment.
4. Shipping Costs
Shipping costs are non-refundable, except in cases where the product is faulty or incorrect.
5. How to Contact Us
For any questions or concerns about refunds, please contact us at:
